Quality Assurance


Business Plan

We follow an annual business plan which sets out the company's strategies for the next 12 months. This is devised by the senior management team at Alliance Learning to ensure all aims and objectives are met.

Self-Assessment Report

We continuously review our own performance using our Self-Assessment Report. It is our aim to become an OFSTED Grade 1, ‘Outstanding’ provider, and our Self-Assessment process will help us to achieve this goal. We can identify areas where we need to improve to enhance the delivery to our learners and increase their chances of success. Continuous improvement is important to Alliance Learning and we utilise the Lean Six Sigma principles, with a particular focus on our customers, in order to improve and sustain our processes and performance.

Click here to view our updated Self-Assessment Report as of March 2022.

Ofsted Report

Alliance Learning gained OFSTED Grade 2 ‘Good’ in May 2017. We are constantly striving to reach Grade 1 ‘Outstanding’.

Click here to view our most recent Ofsted report (2017) 

Matrix Report

Alliance Learning have held the Matrix quality standard since 2009. This standard is the unique quality framework for organisations to assess and measure their information, advice and/or guidance services, which ultimately supports individuals in their choice of career, learning, work and life goals.

Click here to view our Matrix Report

Valuing People Through Diversity and Inclusion Accreditation

Alliance Learning has become one of the first companies in the UK to complete the assessment for the new standard BS 76005 Code of Practice for Valuing People through Diversity and Inclusion.

Click here to view the CfA Assessment Report

ESFA Audit

Alliance Learning received a 0% error rate in a recent audit by the Education and Skills Funding Agency in May 2017. Another fantastic achievement for the team.

External Stakeholder Testimonials

Alliance Learning has recently received great feedback in all of our sectors from recent Standard Verifier quality assurance visits from Pearson, stating the below:

"Detailed direct demonstrations are carried out and feedback is precise and provides guidance from the assessor to the learner. Learners on this Apprenticeship spoke enthusiastically of their experience of learning at Alliance Learning."

Business Administration / Customer Service
"The centre have demonstrated best practice within assessment and quality assurance in the level and detail of the feedback recorded in both areas. There is a good quality testing of learner's knowledge and understanding of their job practice and excellent planning negotiated and agreed with the learner using SMART targets. There is robust quality assurance and good quality communication between all team members and external stakeholders who are seen as a key resource when servicing awards."

Health & Social Care
"The working relationship between the team is very close and supportive and learners have good support to suit their individual needs with assessors showing good understanding of this."

Supporting Teaching & Learning in Schools
"This centre works very effectively as a whole and their communication with each other continues to be effective and to a very high standard. The support they offer students is laudable which has been confirmed by interviews and observatoins during the visits."

Environmental & Sustainability

We are committed to providing a quality service in a manner that ensures a safe and healthy workplace for our employees and minimises our potential impact on the environment. We will operate in compliance with all relevant environmental legislation and we will strive to use pollution prevention and environmental best practices in all we do.

Click here to view our Environmental and Sustainability Policy.