Customer Services Apprentice

Vacancy Ref: VC0631 Sector: Customer Service
Location: Bolton Postcode Area: BL1
Salary/Hour: £192.30 per week Hours: 35
Entry Qualifications: 5 GCSEs grade A*- B including Maths and English (or equivalent).
Skills & Qualities:
• Must have good organisational skills
• Must have attention to detail (Accuracy essential)
• IT skills
• Good communication skills
• Professional telephone manner
Job Description:
Customer Services Apprentice | Russell & Russell Solicitors

Russell & Russell Solicitors has offices across the North West region, offering legal advice 24 hours a day, seven days a week. The firm specialises in conveyancing and commercial property, family law, wills and probate, personal injury compensation claims and criminal defence.

Based in their Head Office in Bolton, Russell & Russell Solicitors have an exciting new vacancy as a Customer Services Apprentice to join their conveyancing team.

• To provide a friendly, knowledgeable and professional service to our clients
• To effectively maintain and housekeep the case management system
• All written communication to be clear and concise, to include post and emails
• To ensure any request concerning a work related matter is undertaken within the agreed timeframe.
• Filing and the accurate and complete maintenance of files
• Accurately prepare routine correspondence ready for signature
• Collating reports and documents, photocopying/scanning as appropriate
• To meet all deadlines within the agreed timeframe
• To be proactive with regard to your own career development
• To develop transferable skills across the business
• Ensuring that this key role is valued by the team and the clients

Registering for the first time? 

Already registered with us?