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ILM Diploma in First Line Management
Awarding Body:
The Institute of Leadership & Management (‘ILM’) is the premier awarding body for management training, which aims to build leadership and management at the individual, team and organisational levels.
Course Aim:
To give practicing first line managers the widest choice for their formal development in this role by developing a very wide range of management skills and assisting delegates in gaining the comprehensive knowledge required by a first line manager.
Duration:
Tutor Led: 1 day per week for 40 weeks.
Blended Learning: To suit the learner.
Target Group:
For practicing first line managers.
Course Content:
Businesses can custom build a bespoke course, choosing units that meet the specific needs of their leadership and
management teams.
Not only this but training can also be delivered through a variety of blended learning methods: Tutor led, e-learning and distance learning. Alternatively delegates can enrol on one of our scheduled courses. Each option requires mandatory units to be completed.
Mandatory Units:
• Achieving Objectives Through Time Management
• Understanding Change in the Workplace
• Planning Change in the Workplace
• Solving Problems and Making Decisions
• Writing for Business
• Managing Customer Service
• Obtaining Information for Effective Management
• Giving Briefings and Making Presentations
Optional Units Could Include:
• Building the Team
• Organising and Delegating
• Providing Quality to Customers
• Working with Costs and Budgets
• Motivating to Perform in the Workplace
• Managing Stress in the Workplace
A full range of optional units are available upon request.
At the end of the course delegates will:
• have a better understanding of modern management techniques
• gain a comprehensive grounding in a wide range of management theory and practice
Price:
Available on request
Course Dates:
Available upon request.
To request further information about this course simply click on the 'Request for further information' at the bottom of this page or call our Sales Team on 0845 257 5342.
Request for Further Information
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